Goals
Do you set business goals using the good goals model that represent progress towards the customer service vision?
Goals Alignment
Part of the service culture assessment. This page examines goals.
Do you set business goals using the good goals model that represent progress towards the customer service vision?
Toister Performance Solutions helps customer service teams unlock their hidden potential. Services include helping companies develop customer-focused cultures, voice of customer programs (i.e. surveys) and customer service training.