Ideal Candidate Profile

Improve hiring accuracy and hire for culture fit. Create a profile of the perfect candidate for a job. Separate must-have characteristics from like-to-have characteristics.

Ideal Candidate Profile

Use this tool to improve hiring accuracy and hire for culture fit.

Separate must-have from like-to-have characteristics.
Identify cultural competencies required for successful employees.
Eliminate the “purple squirrel” problem in recruitment.

This worksheet is from The Service Culture Handbook.

Browse More Tools

Download the Model:

Tutorials

Part 1: How to create a simple competency model.

Part 2: How to create tests to determine if a job candidate has the skills you are looking for in the competency model.

Jeff Toister — The Service Culture Guide

Toister Performance Solutions helps customer service teams unlock their hidden potential. Services include helping companies develop customer-focused cultures, voice of customer programs (i.e. surveys) and customer service training.