It's time once again for my annual email response time survey. Click this link to access the survey if don't see it on your screen.
The survey is now closed, but you can view the results here.
Inside Customer Service blog
The Inside Customer Service blog features tips, trends, and analysis that can help you unlock your customer service team's hidden potential.
It's time once again for my annual email response time survey. Click this link to access the survey if don't see it on your screen.
The survey is now closed, but you can view the results here.
Toister Performance Solutions helps customer service teams unlock their hidden potential. Services include helping companies develop customer-focused cultures, voice of customer programs (i.e. surveys) and customer service training.