Advertising disclosure: We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
Some solutions are counterintuitive.
When employees aren't doing their best, the instinctive approach is to try to identify what's wrong and fix it. Max Yoder's counterintuitive advice is to focus on what the team is doing really well, and help them do that more often.
Yoder is the Co-Founder and CEO of Lessonly, a company that makes easy-to-use training software. He's also the author of Do Better Work, a book full of practical tips that can help yourself and others find "clarity, camaraderie, and progress in work and life."
It's an action-oriented book and I highly recommend it.
Yoder and I recently had a conversation about improving team performance. Here are just some of the topics we discussed:
Taking personal accountability for your own performance
Finding clarity at work
Overcoming your natural instinct to focus on what's wrong
Helping employees recognize their peers
Asking two questions that can help identify best practices
Do Better Work is available on Amazon.
Here's our interview.